The customer service here is absolutely top notch. Peter is wonderful to work with; he made the car buying process totally smooth, and he takes care of customers after the sale as well. Totally recommended.
We’re proud to be a family-owned & operated business offering Lee, MA, the Berkshires & surrounding area a high-quality, trusted choice of pre-owned vehicles since 1999. Got a brake noise or check engine light? Our ASE Certified Master Technicians are the BEST of the best. Delivering many years of expertise, our highly-trained techs have passion for fixing vehicles the right way at a great value, while promoting safer driving for our customers & their families. Route 102 is pleased to provide free transportation or a loaner vehicle, while your auto is being cared for by our team.
SERVICE & REPAIR ON ALL CAR & TRUCK MAKES & MODELS
*Includes Gas & Diesel Light Duty Truck Repair
The customer service here is absolutely top notch. Peter is wonderful to work with; he made the car buying process totally smooth, and he takes care of customers after the sale as well. Totally recommended.
Have been buying cars from them for a decade. The service is always professional and impeccable. Would never think of buying from anyone else.
Outstanding customer service. Very knowledgeable!!
For the past 2 years, our beloved beast (Jeep Renegade) has needed some work. This is to expected in a 10yr old, hardworking snowbuster. On a recommendation, I brought it to Pete, and his mighty crew of techs. They have swiftly solved any of my issues, including an emergency heater fix just before the cold snap this year (2021), and a complete transfer case swap after the old got stuck in 4WD low. 🙁 My poor Jeep nearly ground itself apart on the road on that one. The turnaround was less than the time quoted, and they’ve always brought it in under what I have expected to be paying. TL;DR Pete at Route 102 and his crew have a customer as long those doors are open. Best decision I’ve made in a long time.
I wish there were more than 5 stars to give. The minute you walk in there you are no longer a stranger. The work is beyond high quality and the people you see and speak to are just some of the nicest people I’ve been lucky enough to meet. No work is done that wasn’t talked about, you’re not told you need $2000 worth of work you didn’t know about, nothing. You get what you go there for and maybe a suggestion or two should something look like it needs attention which I’m always grateful for. Customer for life for sure!!!
I can’t recommend this place enough. I bought my car and had it serviced here. They are very incredibly helpful and will treat you like family. Very fair prices too. Overall a good car-buying experience. Thank you!
These guys are great!!
I bought a car on Wednesday, and it was delivered Friday, (registration, inspection, etc. everything done). They take care of you like you’re family with a professional touch and that classic Berkshire know-how.
I have been going to route 102 for about a year now, they are always wonderful to work with! One example of how they go above and beyond is yesterday, when I brought my car in for an oil leak and and had an almost due inspection (today-been too busy to get it done) and within 6 hours, got the message that it was done, including the inspection, for only half the cost I was prepared for. Saved me time, money, and they are always kind and lovely to work with! Highly recommend!